Who is behind this?
Me, Md Jewele Islam, in Bogra, Bangladesh. I built the software and I read the findings myself. My postal address is at the bottom of this page.
Will your checks slow down or break my site?
No. Uptime is one ordinary page request every 5 minutes, the same as one visitor opening your homepage.
Do I need to install anything?
Not for websites. Server monitoring uses a small agent (Python, no extra packages) that you install on your Linux server.
Why does a new account need approval?
Our checks run from our server's address. Approving each account by hand means nobody can point them at a website they don't own. Your 30 free days start from approval, not sign-up.
What happens after the free month?
Monitoring pauses and nothing is deleted. If you subscribe, it resumes with your history.
Do I need a card for the trial?
No.
I already use UptimeRobot / Wordfence / Jetpack. Should I stop?
No. Keep them. They do jobs I don't (a firewall, for one). I put the dates, blocklists and page changes in one report, with a fix written for each, and I can do the fix for you.
Can you fix it for me?
Yes. Whether the check found it or it's a bug you've been living with, send me the details. We look at it, quote a fixed price for the job, and nothing starts until you agree.
What does a fix cost?
It depends on the job, so I quote each one. You see the price before anything starts and you can say no. If we can't fix it, you don't pay.
What does the free check look at, exactly?
Whether the homepage loads and how fast, the certificate, the security settings in the response, the page source for injected content, the domain's registration date, the server's IP on three major blocklists, and VirusTotal's verdict on the domain. If something couldn't be checked, the report says "could not check" instead of pretending it's fine.
What do you keep, and for how long?
Individual check results for 30 days, the alert log for 90 days, resolved issues for 180 days. Open issues stay until they're fixed. Server log data you ship to us is kept for 7 to 30 days depending on the type.
I got an email from you. How did you get my address?
From your own website, where it's published for business enquiries. Reply "no" and you won't hear from me again.
Do you work with agencies?
Yes. $7 a site from 10 sites, $5 from 50, one invoice. Each alert's fix is written so you can forward it to your client as it is.